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Q:Can I visit you?Are you trading company or manufacturer? A:Sure, we are manufacturer. Our factory is located in Tai'an, Shandong, China, and has more than 20 years of professional production experience.Warmly welcome to visit our factory if it's convenient for you, please contact us to make an appointment and supply the pick-up service and hotel reservation service. Q:How many days do you need for delivery? A: Some of our machines have stock available,once you ordered and made payment, we will deliver it asap. If it has no stock, we may need around 15-20 days for new production. Of course the delivery time is determined by the order you purchase. We will try our best to produce faster if your schedule is urgent. Q: Can I negotiate the prices for the machine? A:Yes, we may consider great discounts for mass buying quantity, the more you buy, the lower our price will be. Please contact with our sales and get the catalogue and quotation for your request . Q:What is your price term and payment term? A: Price term: EXW,FOB,CFR,CIF ect. ,Payment term: T/T or online on Alibaba. Q:Can you give warranty of your products? A:14 months warranty for our product, whole life technical support. we have professional business managers who can serve clients in 24 hours. Q:How to install and operate the machine? A:Most of the machine are fully assembled in our factory, so just open and remove the package and get power connected. For some machines, the main parts are well assembled, you might need to install some parts which are easy to install and any problem may have can contact with us for more information for installation . About operate the machine, we have operation instructions for you. Q:Do you have some tools? A:Yes, we have many kinds of tools and spare parts.